Introduction and Scope

WE RESPECT YOUR PRIVACY!

If you have any questions about privacy, contact us via the "Contact Us" form on the website:

https://www.milvusgroupusa.com (“we”, “us”, “our”) understands that your privacy is important. This Privacy Policy ("Policy") is designed to explain how we collect, use, process, and store your personal information ("Personal Data") in connection with your use of the website https://www.milvusgroupusa.com (“website”).

This Policy explains the collection and use of personal data about our users and any individual whose personal data was provided by such users in the "Contact Us" form.

Reading the Privacy Policy is important, and we hope you will take the time to do so.

This Policy applies to the following individuals:

- Visitors to the website https://www.milvusgroupusa.com
- Visitors to the website https://www.milvusgroupusa.com who have filled out the contact form or subscribed to the newsletter
- The team at https://www.milvusgroupusa.com who process requests received from website visitors via the "Contact Us" form and newsletter subscription

Data Control

In limited cases where https://www.milvusgroupusa.com acts as a data controller (i.e., it makes decisions regarding the purposes of processing), it may use a minimal amount of Personal Data for such purposes: processing contact requests with UAV developers. In the context of such activities, we act as a data processor and use the provided data for the sole purpose of responding to requests from website visitors.

Categories of Personal Data

We may collect the following categories of personal data:
- Biographical information such as the customer's and user's name, email address, phone number

How We Obtain Personal Data

We may obtain your personal data:
- When a website visitor fills out the data in the "Contact Us" form
- When a website visitor fills out the data in the "Newsletter Subscription" form

Basis for Data Processing

In the context of our data processing activities as a data controller, we may rely on one or more of the following legal bases for processing your Personal Data:
- The necessity to fulfill our obligations under our terms
- Any other grounds as required or permitted by law in the specific relevant context

In the context of our activities as a data processor, we process Personal Data relying on various legal bases for processing and providing us with Personal Data.

Purposes of Processing

We process your personal data for the following purposes:
- Providing feedback from UAV manufacturers
- Complying with applicable laws
- Preventing or detecting fraud, security breaches, or illegal activities

Where we act as a data processor, our use of Personal Data is limited, and the purposes of processing are determined by the respective recipient (data controller).

Sharing Personal Data with Third Parties

We may share your Personal Data with certain third-party software providers to facilitate our services. We require all such third-party providers to maintain at least the same level of data protection that we maintain for such Personal Data. These third-party providers may provide:
- CRM systems for tracking inquiries
- Software services and support services
- Cloud storage services

Other Disclosures of Your Personal Data

We may disclose your personal data:
- As required by law or if we believe in good faith that such disclosure is necessary for official investigations or legal proceedings initiated by government and/or law enforcement officials or private individuals, including but not limited to subpoenas, search warrants, or court orders

If we have to disclose your Personal Data to comply with official investigations or legal proceedings by government and/or law enforcement officials, we cannot guarantee that such recipients of your Personal Data will maintain the confidentiality or security of your Personal Data.

Data Integrity and Security

https://www.milvusgroupusa.com takes information security very seriously. We make every effort to protect the Personal Data you provide us from loss, misuse, or unauthorized access. We use various safeguards such as encryption, digital and physical access control, non-disclosure agreements, and other technical and organizational measures to protect the Personal Data provided to us, both during transmission and after receipt.

Please note that no electronic transmission, storage, or processing of personal data can be completely secure. We cannot guarantee that the security measures we use to protect Personal Data will never be compromised or fail or that these measures will always be sufficient or effective. Therefore, while we strive to protect your privacy, we do not promise, and you should not expect, that your Personal Data will always remain confidential or secure.

Data Retention Period

We will retain your personal data only for as long as necessary for the purposes outlined in this Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your Personal Data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Some data you can delete at any time, some data is deleted automatically, and some data we retain for longer periods when necessary. When you delete data, we follow a deletion policy to ensure your data is safely and completely removed from our servers or retained only in anonymous form.

Sometimes, business and legal requirements obligate us to retain certain information for specific purposes for an extended period. For example, when we process a payment for you or when you make a payment to us, we will retain these data for a longer period for tax or accounting purposes. Reasons why we may retain some data for longer periods include:
- Security, fraud prevention, and abuse
- Financial accounting
- Compliance with legal or regulatory requirements
- Ensuring continuity of our services
- Direct communications

Consent to the Processing of Personal Data

We will process your personal data only if we have obtained your freely given, specific, informed, and unambiguous consent, by which you confirm your agreement to the processing of your Personal Data ("Consent"). You can give your Consent by checking the box when filling out the contact form on the website. If you check the relevant box, you irrevocably and unconditionally agree that https://www.milvusgroupusa.com has the right to process your Personal Data as specified in your Consent.

Your Consent applies to all processing activities of your Personal Data carried out for the same purpose or purposes. If the processing has multiple purposes, your Consent is deemed to be given for all of them.

You have the right to withdraw your Consent at any time. You can make such a request by sending us a request on the website https://www.milvusgroupusa.com. Your withdrawal of Consent does not affect the lawfulness of the processing of your Personal Data based on Consent before its withdrawal.

Except as required by law, we will not use or disclose your Personal Data for any purposes for which you refuse to give consent or later withdraw consent. If you withdraw Consent, you agree that, despite this withdrawal, we may continue to use the Personal Data provided to us earlier to the extent that we are obligated to do so by contract or other legal means and to the extent necessary to fulfill any contractual obligations.

Your Rights Regarding Personal Information

You have the following rights:
- Right of access – request information regarding your personal data.
- Right to deletion – request the deletion of your personal data.
- Request for the processing process – request information on how we store your personal data.

To obtain information about your personal data, you must send a request on the website https://www.milvusgroupusa.com. We process all requests regarding personal data within 72 hours of receiving the electronic request.

Children's Privacy

Our activities are not intended to collect personal data from individuals under the age of 18. We do not knowingly allow individuals under 18 to submit any personal data on our website. If you believe that your child may have provided us with their personal data, you can contact us using the information in the "Contact Us" section on the website https://www.milvusgroupusa.com, and we will delete the personal data.

Changes to this Policy

If we make any material changes to this Policy, we will post the revised Policy on this web page and update the "Effective Date" to reflect when the new Policy took effect.

https://www.milvusgroupusa.com

Effective from 28.11.2023

A LEGAL DISCLAIMER

Privacy Policy

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